BANK, J. (1992). The essence of total quality management/John Bank. Prentice-Hall.
Chicago Style (17th ed.) CitationBANK, John. The Essence of Total Quality Management/John Bank. Prentice-Hall, 1992.
MLA (8th ed.) CitationBANK, John. The Essence of Total Quality Management/John Bank. Prentice-Hall, 1992.
Warning: These citations may not always be 100% accurate.