APA ציטוט

(1990). Service management and operations/Cengis Haksever et al. Prentice-Hall.

Chicago Style (17th ed.) Citation

Service Management and Operations/Cengis Haksever Et Al. Prentice-Hall, 1990.

ציטוט MLA

Service Management and Operations/Cengis Haksever Et Al. Prentice-Hall, 1990.