APA (7th ed.) Citation

(1990). Service management and operations/Cengis Haksever et al. Prentice-Hall.

Chicago Style (17th ed.) Citation

Service Management and Operations/Cengis Haksever Et Al. Prentice-Hall, 1990.

MLA (8th ed.) Citation

Service Management and Operations/Cengis Haksever Et Al. Prentice-Hall, 1990.

Warning: These citations may not always be 100% accurate.