KAPLAN, R. S. (2001). The strategy focused organizationhow balanced scorecard companies thrive in the new business environment/Robert S. Kaplan, David P. Norton. Harvard Business School.
Citação do estilo Chicago (17ª ed.)KAPLAN, Robert S. The Strategy Focused Organizationhow Balanced Scorecard Companies Thrive in the New Business Environment/Robert S. Kaplan, David P. Norton. Harvard Business School, 2001.
Citação MLA (8ª ed.)KAPLAN, Robert S. The Strategy Focused Organizationhow Balanced Scorecard Companies Thrive in the New Business Environment/Robert S. Kaplan, David P. Norton. Harvard Business School, 2001.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.