Service managementoperations strategy and information technologyJames A. Fitsimmons, Mona J. Fitzsimmons
Saved in:
| Main Author: | |
|---|---|
| Format: | Referensi |
| Language: | Asing |
| Published: |
McGraw-Hill
2001
|
| Subjects: | |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| Summary: | |
|---|---|
| Physical Description: | xxvi, 646 p 26 cm CD-ROM |
| ISBN: | ISBN:0-07-231267-X |