The loyalty effectthe hidden force behind growth, profits, and lasting valueFrederick F. Reichheld, Thomas Teal

The loyalty effectthe hidden force behind growth, profits, and lasting valueFrederick F. Reichheld, Thomas Teal

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Bibliographic Details
Main Author: Reichheld, Frederick F.
Format: Referensi
Language:Asing
Published: Harvard Business 1996
Subjects:
CUSTOMER RELATIONS
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id oai:lib.uajy.ac.id:0000031715
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spelling oai:lib.uajy.ac.id:00000317152002-04-16 00:00:00.000The loyalty effectthe hidden force behind growth, profits, and lasting valueFrederick F. Reichheld, Thomas TealReichheld, Frederick F.CUSTOMER RELATIONSHarvard Business1996Referensixviii, 323 p 23 cm658.4 Rei lISBN:1-57851-687-0Asinghttps://siquest.uajy.ac.id/description/0000031715
institution Universitas Atma Jaya Yogyakarta
collection Perpustakaan Yogyakarta
language Asing
topic CUSTOMER RELATIONS
spellingShingle CUSTOMER RELATIONS
Reichheld, Frederick F.
The loyalty effectthe hidden force behind growth, profits, and lasting valueFrederick F. Reichheld, Thomas Teal
description
format Referensi
author Reichheld, Frederick F.
author_facet Reichheld, Frederick F.
author_sort Reichheld, Frederick F.
title The loyalty effectthe hidden force behind growth, profits, and lasting valueFrederick F. Reichheld, Thomas Teal
title_short The loyalty effectthe hidden force behind growth, profits, and lasting valueFrederick F. Reichheld, Thomas Teal
title_full The loyalty effectthe hidden force behind growth, profits, and lasting valueFrederick F. Reichheld, Thomas Teal
title_fullStr The loyalty effectthe hidden force behind growth, profits, and lasting valueFrederick F. Reichheld, Thomas Teal
title_full_unstemmed The loyalty effectthe hidden force behind growth, profits, and lasting valueFrederick F. Reichheld, Thomas Teal
title_sort loyalty effectthe hidden force behind growth, profits, and lasting valuefrederick f. reichheld, thomas teal
physical xviii, 323 p 23 cm
publisher Harvard Business
publishDate 1996
callnumber-raw 658.4 Rei l
callnumber-search 658.4 Rei l
isbn ISBN:1-57851-687-0
_version_ 1740837270267625472

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