Cita APA

Johnston, R., & Johnston, R. (2001). Service operations managementRobert Johnston, Graham Clark. Prentice Hall.

Chicago Style (17th ed.) Citation

Johnston, Robert, i Robert Johnston. Service Operations ManagementRobert Johnston, Graham Clark. Prentice Hall, 2001.

Cita MLA

Johnston, Robert, i Robert Johnston. Service Operations ManagementRobert Johnston, Graham Clark. Prentice Hall, 2001.

Atenció: Aquestes cites poden no estar 100% correctes.