Cita APA

Johnston, R., & Johnston, R. (2001). Service operations managementRobert Johnston, Graham Clark. Prentice Hall.

Citación estilo Chicago

Johnston, Robert, and Robert Johnston. Service Operations ManagementRobert Johnston, Graham Clark. Prentice Hall, 2001.

Cita MLA

Johnston, Robert, and Robert Johnston. Service Operations ManagementRobert Johnston, Graham Clark. Prentice Hall, 2001.

Warning: These citations may not always be 100% accurate.