APA ציטוט

Johnston, R., & Johnston, R. (2001). Service operations managementRobert Johnston, Graham Clark. Prentice Hall.

Chicago Style (17th ed.) Citation

Johnston, Robert, and Robert Johnston. Service Operations ManagementRobert Johnston, Graham Clark. Prentice Hall, 2001.

ציטוט MLA

Johnston, Robert, and Robert Johnston. Service Operations ManagementRobert Johnston, Graham Clark. Prentice Hall, 2001.