APA引文

Johnston, R., & Johnston, R. (2001). Service operations managementRobert Johnston, Graham Clark. Prentice Hall.

Chicago Style (17th ed.) Citation

Johnston, Robert, and Robert Johnston. Service Operations ManagementRobert Johnston, Graham Clark. Prentice Hall, 2001.

MLA引文

Johnston, Robert, and Robert Johnston. Service Operations ManagementRobert Johnston, Graham Clark. Prentice Hall, 2001.

警告：这些引文格式不一定是100％准确.