Cita APA

BANK, J. (1992). The Essence of total quality managementJohn Bank. Prentice Hall.

Chicago Style (17th ed.) Citation

BANK, John. The Essence of Total Quality ManagementJohn Bank. Prentice Hall, 1992.

Cita MLA

BANK, John. The Essence of Total Quality ManagementJohn Bank. Prentice Hall, 1992.

Atenció: Aquestes cites poden no estar 100% correctes.