APA (7th ed.) Citation

BANK, J. (1992). The Essence of total quality managementJohn Bank. Prentice Hall.

Chicago Style (17th ed.) Citation

BANK, John. The Essence of Total Quality ManagementJohn Bank. Prentice Hall, 1992.

MLA (8th ed.) Citation

BANK, John. The Essence of Total Quality ManagementJohn Bank. Prentice Hall, 1992.

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