APA (7th ed.) Citation

TJIPTONO, F. (2002). Total quality managementFandy Tjiptono, Anastasia Diana. Andi.

Chicago Style (17th ed.) Citation

TJIPTONO, Fandy. Total Quality ManagementFandy Tjiptono, Anastasia Diana. Andi, 2002.

MLA (8th ed.) Citation

TJIPTONO, Fandy. Total Quality ManagementFandy Tjiptono, Anastasia Diana. Andi, 2002.

Warning: These citations may not always be 100% accurate.