Cita APA

TJIPTONO, F. (2002). Total quality managementFandy Tjiptono, Anastasia Diana. Andi.

Citación estilo Chicago

TJIPTONO, Fandy. Total Quality ManagementFandy Tjiptono, Anastasia Diana. Andi, 2002.

Cita MLA

TJIPTONO, Fandy. Total Quality ManagementFandy Tjiptono, Anastasia Diana. Andi, 2002.

Warning: These citations may not always be 100% accurate.