APA引文

TJIPTONO, F. (2002). Total quality managementFandy Tjiptono, Anastasia Diana. Andi.

Chicago Style (17th ed.) Citation

TJIPTONO, Fandy. Total Quality ManagementFandy Tjiptono, Anastasia Diana. Andi, 2002.

MLA引文

TJIPTONO, Fandy. Total Quality ManagementFandy Tjiptono, Anastasia Diana. Andi, 2002.

警告：這些引文格式不一定是100％准確.