Hradesky, J. (1995). Total quality management handbookJack Hradesky. McGraw-Hill.
Čikaški stil citiranja (17. izdanje)Hradesky, Jack. Total Quality Management HandbookJack Hradesky. McGraw-Hill, 1995.
MLA način citiranja (8. izdanje)Hradesky, Jack. Total Quality Management HandbookJack Hradesky. McGraw-Hill, 1995.
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