Cita APA (7a ed.)

Dutta, S. (1999). Process re-engineering, organizational change and performance improvementSoumitra Dutta, Jean-Francois Manzoni. McGraw-Hill.

Cita Chicago Style (17a ed.)

Dutta, Soumitra. Process Re-engineering, Organizational Change and Performance ImprovementSoumitra Dutta, Jean-Francois Manzoni. McGraw-Hill, 1999.

Cita MLA (8a ed.)

Dutta, Soumitra. Process Re-engineering, Organizational Change and Performance ImprovementSoumitra Dutta, Jean-Francois Manzoni. McGraw-Hill, 1999.