Dutta, S. (1999). Process re-engineering, organizational change and performance improvementSoumitra Dutta, Jean-Francois Manzoni. McGraw-Hill.
Chicago-viite (17. p.)Dutta, Soumitra. Process Re-engineering, Organizational Change and Performance ImprovementSoumitra Dutta, Jean-Francois Manzoni. McGraw-Hill, 1999.
MLA-viite (8. p.)Dutta, Soumitra. Process Re-engineering, Organizational Change and Performance ImprovementSoumitra Dutta, Jean-Francois Manzoni. McGraw-Hill, 1999.
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