Dutta, S. (1999). Process re-engineering, organizational change and performance improvementSoumitra Dutta, Jean-Francois Manzoni. McGraw-Hill.
Chicago (17e ed.) BronvermeldingDutta, Soumitra. Process Re-engineering, Organizational Change and Performance ImprovementSoumitra Dutta, Jean-Francois Manzoni. McGraw-Hill, 1999.
MLA (8e ed.) BronvermeldingDutta, Soumitra. Process Re-engineering, Organizational Change and Performance ImprovementSoumitra Dutta, Jean-Francois Manzoni. McGraw-Hill, 1999.
Let op: Deze citaties zijn niet altijd 100% accuraat.