Cita APA (7a ed.)

(1994). Beyond total quality management toward the emerging paradigmGreg Bounds [et.al]. McGraw-Hill.

Cita Chicago Style (17a ed.)

Beyond Total Quality Management Toward the Emerging ParadigmGreg Bounds [et.al]. McGraw-Hill, 1994.

Cita MLA (8a ed.)

Beyond Total Quality Management Toward the Emerging ParadigmGreg Bounds [et.al]. McGraw-Hill, 1994.