(1994). Beyond total quality management toward the emerging paradigmGreg Bounds [et.al]. McGraw-Hill.
Chicago-viite (17. p.)Beyond Total Quality Management Toward the Emerging ParadigmGreg Bounds [et.al]. McGraw-Hill, 1994.
MLA-viite (8. p.)Beyond Total Quality Management Toward the Emerging ParadigmGreg Bounds [et.al]. McGraw-Hill, 1994.
Varoitus: Nämä viitteet eivät aina ole täysin luotettavia.