(1994). Beyond total quality management toward the emerging paradigmGreg Bounds [et.al]. McGraw-Hill.
शिकागो शैली (17वां संस्करण) प्रशस्ति पत्रBeyond Total Quality Management Toward the Emerging ParadigmGreg Bounds [et.al]. McGraw-Hill, 1994.
एमएलए (8वां संस्करण) प्रशस्ति पत्रBeyond Total Quality Management Toward the Emerging ParadigmGreg Bounds [et.al]. McGraw-Hill, 1994.
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