APA(7版)引用形式

(2001). Harvard business review on customer relationship management. Harvard Business School.

Chicagoスタイル(17版)引用形式

Harvard Business Review on Customer Relationship Management. Harvard Business School, 2001.

MLA(8版)引用形式

Harvard Business Review on Customer Relationship Management. Harvard Business School, 2001.

警告: この引用は必ずしも正確ではありません.