Παραπομπή σε μορφή APA (7η εκδ.)

Lovelock, C. (2001). Services marketing: People, technology, strategy Christopher Lovelock 4th ed. Prentice Hall.

Παραπομπή σε μορφή Chicago (17η εκδ.)

Lovelock, Christopher. Services Marketing: People, Technology, Strategy Christopher Lovelock 4th Ed. Prentice Hall, 2001.

Παραπομπή σε μορφή MLA (8th εκδ.)

Lovelock, Christopher. Services Marketing: People, Technology, Strategy Christopher Lovelock 4th Ed. Prentice Hall, 2001.