Lovelock, C. (2001). Services marketing: People, technology, strategy Christopher Lovelock 4th ed. Prentice Hall.
Stile di citazione ChicagoLovelock, Christopher. Services Marketing: People, Technology, Strategy Christopher Lovelock 4th Ed. Prentice Hall, 2001.
Citazione MLALovelock, Christopher. Services Marketing: People, Technology, Strategy Christopher Lovelock 4th Ed. Prentice Hall, 2001.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.