Services marketing : people, technology, strategy Christopher Lovelock 4th ed.
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| Main Author: | |
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| Format: | Referensi |
| Language: | Asing |
| Published: |
Prentice Hall
2001
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| Subjects: | |
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| Summary: | |
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| Physical Description: | xviii, 717 p. il. 23 cm |
| ISBN: | ISBN:0-13-028909-4 |