Productivity and service quality : an essential reading for service providersFlora Han, Debbie Leong
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| Main Author: | |
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| Format: | Referensi |
| Language: | Asing |
| Published: |
Prentice Hall
1996
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| Summary: | |
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| Physical Description: | xi, 186 p. il. 22 cm |
| ISBN: | ISBN:981-3076-60-7 |