Figallo, C. (2002). Building the knowledge management networkbest practices, tools, and techniques for putting conversation to work. John Wiley & Sons.
توثيق أسلوب شيكاغو (الطبعة السابعة عشر)Figallo, Cliff. Building the Knowledge Management Networkbest Practices, Tools, and Techniques for Putting Conversation to Work. John Wiley & Sons, 2002.
توثيق جمعية اللغة المعاصرة MLA (الطبعة الثامنة)Figallo, Cliff. Building the Knowledge Management Networkbest Practices, Tools, and Techniques for Putting Conversation to Work. John Wiley & Sons, 2002.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.