Figallo, C. (2002). Building the knowledge management networkbest practices, tools, and techniques for putting conversation to work. John Wiley & Sons.
Čikaški stil citiranja (17. izdanje)Figallo, Cliff. Building the Knowledge Management Networkbest Practices, Tools, and Techniques for Putting Conversation to Work. John Wiley & Sons, 2002.
MLA način citiranja (8. izdanje)Figallo, Cliff. Building the Knowledge Management Networkbest Practices, Tools, and Techniques for Putting Conversation to Work. John Wiley & Sons, 2002.
Upozorenje: Ovi citati možda nisu uvijek 100% točni.