Figallo, C. (2002). Building the knowledge management networkbest practices, tools, and techniques for putting conversation to work. John Wiley & Sons.
Citação do estilo Chicago (17ª ed.)Figallo, Cliff. Building the Knowledge Management Networkbest Practices, Tools, and Techniques for Putting Conversation to Work. John Wiley & Sons, 2002.
Citação MLA (8ª ed.)Figallo, Cliff. Building the Knowledge Management Networkbest Practices, Tools, and Techniques for Putting Conversation to Work. John Wiley & Sons, 2002.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.