Bhote, K. R. (2002). The ultimate six sigmabeyond quality excellence to total business excellence. Amacom.
Cita Chicago Style (17a ed.)Bhote, Keki R. The Ultimate Six Sigmabeyond Quality Excellence to Total Business Excellence. Amacom, 2002.
Cita MLA (8a ed.)Bhote, Keki R. The Ultimate Six Sigmabeyond Quality Excellence to Total Business Excellence. Amacom, 2002.
Precaución: Estas citas no son 100% exactas.