Smeltzer, L. R. (2002). Managerial communicationstrategies and applications. McGraw-Hill.
Cita Chicago Style (17a ed.)Smeltzer, Larry R. Managerial Communicationstrategies and Applications. McGraw-Hill, 2002.
Cita MLA (8a ed.)Smeltzer, Larry R. Managerial Communicationstrategies and Applications. McGraw-Hill, 2002.
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