Smeltzer, L. R. (2002). Managerial communicationstrategies and applications. McGraw-Hill.
Lua i Stíl Chicago (17ú heag.)Smeltzer, Larry R. Managerial Communicationstrategies and Applications. McGraw-Hill, 2002.
Lua MLA (8ú heag.)Smeltzer, Larry R. Managerial Communicationstrategies and Applications. McGraw-Hill, 2002.
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