APA (7th ed.) Citation

Fitzsimmons, J. A. (2004). Service management. McGraw-Hill.

Chicago Style (17th ed.) Citation

Fitzsimmons, James A. Service Management. McGraw-Hill, 2004.

MLA (8th ed.) Citation

Fitzsimmons, James A. Service Management. McGraw-Hill, 2004.

Warning: These citations may not always be 100% accurate.