Lua APA (7ú heag.)

Fitzsimmons, J. A. (2004). Service management. McGraw-Hill.

Lua i Stíl Chicago (17ú heag.)

Fitzsimmons, James A. Service Management. McGraw-Hill, 2004.

Lua MLA (8ú heag.)

Fitzsimmons, James A. Service Management. McGraw-Hill, 2004.

Rabhadh: Seans nach mbeach na luanna seo go hiomlán cruinn i ngach uile chás.