Cita APA

Fitzsimmons, J. A. (2004). Service management. McGraw-Hill.

Citación estilo Chicago

Fitzsimmons, James A. Service Management. McGraw-Hill, 2004.

Cita MLA

Fitzsimmons, James A. Service Management. McGraw-Hill, 2004.

Warning: These citations may not always be 100% accurate.