APA引文

Fitzsimmons, J. A. (2004). Service management. McGraw-Hill.

Chicago Style (17th ed.) Citation

Fitzsimmons, James A. Service Management. McGraw-Hill, 2004.

MLA引文

Fitzsimmons, James A. Service Management. McGraw-Hill, 2004.

警告：這些引文格式不一定是100％准確.