Service management

Service management

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Λεπτομέρειες βιβλιογραφικής εγγραφής
Κύριος συγγραφέας:	Fitzsimmons, James A.
Μορφή:	Referensi
Γλώσσα:	Asing
Έκδοση:	McGraw-Hill 2004
Θέματα:	SERVICE INDUSTRIES-MANAGEMENT
Ετικέτες:	Προσθήκη ετικέτας Δεν υπάρχουν, Καταχωρήστε ετικέτα πρώτοι!

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Παρόμοια τεκμήρια

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ανά: Fitzsimmons, James A.
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Service Management : operations, strategy, and information technology
ανά: Fitzsimmons, James A.
Έκδοση: (2000)

Service management [ada CD]operations, strategy, and information technologyJames A. Fitzsimmons, Mona J. Fitzsimmons
ανά: Fitzsimmons, James A.
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Service management operations, strategy, and information teachnology.
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Έκδοση: (2001)

Service managementoperations, strategy, and information technologyJames A. Fitzsimmons, Mona J. Fitzsimmons
ανά: Fitzsimmons, James A.
Έκδοση: (2004)

Service managementoperations strategy and information technologyJames A. Fitsimmons, Mona J. Fitzsimmons
ανά: FITZSIMMONS, James A
Έκδοση: (2001)

Managing in the Service Economy
ανά: Heskett, James L.
Έκδοση: (1986)

Service Operations Management
ανά: SCHMENNER, Roger W
Έκδοση: (1995)

Operations Management in Service Industries and the Public Sector : Text and Cases
Έκδοση: (1985)

Service Management mewujudkan layanan prima
ανά: TJIPTONO, Fandy
Έκδοση: (2008)

Service management: mewujudkan layanan prima
ανά: Tjiptono, Fandy
Έκδοση: (2012)

Service management mewujudkan layanan prima edisi 2
ανά: TJIPTONO, Fandy
Έκδοση: (2012)

Services marketing ed.3
ανά: Zeithaml, Valarie A.
Έκδοση: (2003)

Essence Of Services Marketing
ανά: PAYNE, Adrian
Έκδοση: (1993)

Service purchasing : what every buyer should know LeRoy H. Graw, Deidre M. Maples
ανά: Graw, LeRoy H
Έκδοση: (1994)

Marketing services : competing through quality
ανά: Berry, Leonard L.
Έκδοση: (1991)

Services marketing ed.5
ανά: Lovelock, Christopher
Έκδοση: (2004)

Achieving excellence in the management of human service organizations
ανά: Kettner, Peter M
Έκδοση: (2002)

SERVICES MARKETING: INTEGRATING CYSTOMER FOCUS ACROSS THE FIRM
ανά: ZEITHAML,VALARIE A.
Έκδοση: ()

The Economics Of The Australian Service Sector Edited By K.a Tucker
Έκδοση: (1977)

Services marketing ed.3integrating customer focus across the firmValarie A. Zeithaml, Mary Jo Bitner
ανά: Zeithaml, Valarie A.
Έκδοση: (2003)

Services marketing ed.4 : integrating customer focus across the firmValarie A. Zeithaml, Mary Jo Bitner
ανά: Zeithaml, Valarie A.
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Nursing Services : Management and Administration
ανά: Goel S.L
Έκδοση: (2001)

Service Management: Operations, Strategy, Information Technology, 6e
ανά: James A. Fitzsimmons
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Services marketing. : Integrating customer focus across the firm.
ανά: Zeithaml, Valarie A.
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Service Management : Operations, Strategy, and Information Technology
ανά: James A. Fitzsimmons
Έκδοση: ()

Incredible Customer Service
ανά: FREEMANTLE, David
Έκδοση: (1992)

Service Management: Operations, Strategy, Information Technology, 6e
ανά: Mona J. Fitzsimmons
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Food Service in Industry and Institution
ανά: John W. Stokes
Έκδοση: (1960)

Keeping clients satisfied : make your service business more successful and profitable
ανά: Bly, Robert W.
Έκδοση: (1993)

Manajemen Layanan Teknologi Informasi
ανά: Susanto, Tony D.
Έκδοση: (2016)

Sukses mengelola layanan teknologi informasi & kiat lulus ujian sertifikasi ITIL Foundation / Tony D. Susanto
ανά: Susanto, Tony D.
Έκδοση: (2017)

Services marketing: integrating customer focus across the firm
ανά: Zeithaml, Valerie A.
Έκδοση: (2003)

Services marketing: integrating customer focus across the firm
ανά: Zeithaml, Valerie A.
Έκδοση: (2003)

Prinsip-Prinsip Total Quality Service
ανά: Fandy Tjiptono
Έκδοση: (2003)

Prinsip-prinsip total quality service
ανά: Fandy Tjiptono
Έκδοση: (1997)

Lembaran Kerja Service dan Pengujian Motor
ανά: Pusat Pengembangan Penataran Guru Teknik
Έκδοση: (1981)

Baptism and related service : Uniting church worship Services
Έκδοση: (1981)

Activity Based Management
ανά: BRIMSON, James A
Έκδοση: (1994)