Evans, J. R. (2003). Total quality ed.3: Management, organization, and strategy. Thomson Learning.
Chicago (17e ed.) BronvermeldingEvans, James R. Total Quality Ed.3: Management, Organization, and Strategy. Thomson Learning, 2003.
MLA (8e ed.) BronvermeldingEvans, James R. Total Quality Ed.3: Management, Organization, and Strategy. Thomson Learning, 2003.
Let op: Deze citaties zijn niet altijd 100% accuraat.