Cita APA (7a ed.)

Evans, J. R. (2003). Total quality ed.3: Management, organization, and strategy. Thomson Learning.

Cita Chicago Style (17a ed.)

Evans, James R. Total Quality Ed.3: Management, Organization, and Strategy. Thomson Learning, 2003.

Cita MLA (8a ed.)

Evans, James R. Total Quality Ed.3: Management, Organization, and Strategy. Thomson Learning, 2003.