Zeithaml, V. A. (2003). Services marketing ed.3. McGraw-Hill.
Chicago Style (17th ed.) CitationZeithaml, Valarie A. Services Marketing Ed.3. McGraw-Hill, 2003.
MLA引文Zeithaml, Valarie A. Services Marketing Ed.3. McGraw-Hill, 2003.
警告:這些引文格式不一定是100%准確.