Services marketing ed.3integrating customer focus across the firmValarie A. Zeithaml, Mary Jo Bitner
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McGraw-Hill
2003
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oai:lib.uajy.ac.id:00000367062004-12-22 00:00:00.000Services marketing ed.3integrating customer focus across the firmValarie A. Zeithaml, Mary Jo BitnerZeithaml, Valarie A.SERVICE INDUSTRIES-MARKETINGMcGraw-Hill2003Referensixx, 668 p. il. 25 cm658.8 Zei sISBN:0-07-119914-4Asinghttps://siquest.uajy.ac.id/description/0000036706 |
| institution |
Universitas Atma Jaya Yogyakarta |
| collection |
Perpustakaan Yogyakarta |
| language |
Asing |
| topic |
SERVICE INDUSTRIES-MARKETING |
| spellingShingle |
SERVICE INDUSTRIES-MARKETING Zeithaml, Valarie A. Services marketing ed.3integrating customer focus across the firmValarie A. Zeithaml, Mary Jo Bitner |
| description |
|
| format |
Referensi |
| author |
Zeithaml, Valarie A. |
| author_facet |
Zeithaml, Valarie A. |
| author_sort |
Zeithaml, Valarie A. |
| title |
Services marketing ed.3integrating customer focus across the firmValarie A. Zeithaml, Mary Jo Bitner |
| title_short |
Services marketing ed.3integrating customer focus across the firmValarie A. Zeithaml, Mary Jo Bitner |
| title_full |
Services marketing ed.3integrating customer focus across the firmValarie A. Zeithaml, Mary Jo Bitner |
| title_fullStr |
Services marketing ed.3integrating customer focus across the firmValarie A. Zeithaml, Mary Jo Bitner |
| title_full_unstemmed |
Services marketing ed.3integrating customer focus across the firmValarie A. Zeithaml, Mary Jo Bitner |
| title_sort |
services marketing ed.3integrating customer focus across the firmvalarie a. zeithaml, mary jo bitner |
| physical |
xx, 668 p. il. 25 cm |
| publisher |
McGraw-Hill |
| publishDate |
2003 |
| callnumber-raw |
658.8 Zei s |
| callnumber-search |
658.8 Zei s |
| isbn |
ISBN:0-07-119914-4 |
| _version_ |
1740836063588384768 |