Services marketing ed.3integrating customer focus across the firmValarie A. Zeithaml, Mary Jo Bitner

Services marketing ed.3integrating customer focus across the firmValarie A. Zeithaml, Mary Jo Bitner

Guardat en:

Dades bibliogràfiques
Autor principal:	Zeithaml, Valarie A.
Format:	Referensi
Idioma:	Asing
Publicat:	McGraw-Hill 2003
Matèries:	SERVICE INDUSTRIES-MARKETING
Etiquetes:	Afegir etiqueta Sense etiquetes, Sigues el primer a etiquetar aquest registre!

PINJAM

Ítems similars

Services marketing ed.4 : integrating customer focus across the firmValarie A. Zeithaml, Mary Jo Bitner
per: Zeithaml, Valarie A.
Publicat: (2006)

Services marketing. : Integrating customer focus across the firm.
per: Zeithaml, Valarie A.
Publicat: (2000)

Services marketing: integrating customer focus across the firm
per: Zeithaml, Valerie A.
Publicat: (2003)

Services marketing: integrating customer focus across the firm
per: Zeithaml, Valerie A.
Publicat: (2003)

Services Marketing: Integrating Customer Focus Across The Firm
per: Valarie A. Zeithaml
Publicat: ()

Delivering Quality ServiceBalancing Customer Perceptions and Expectations/Valarie A. Zeithaml,A. Parasuraman,Leonard L. Berry
per: Zeithaml, Valarie A.
Publicat: (1990)

Delivering Quality ServiceBalancing Customer Perceptions and Expectations/Valarie A. Zeithaml,A. Parasuraman,Leonard L. Berry
per: Zeithaml, Valarie A.
Publicat: (1990)

SERVICES MARKETING: INTEGRATING CYSTOMER FOCUS ACROSS THE FIRM
per: ZEITHAML,VALARIE A.
Publicat: ()

Services Marketing: Integrating customer focus across the firm
per: ZEITHAML, Valarie A.
Publicat: ()

Services Marketing: Integrating customer focus across the firm
per: ZEITHAML, Valarie A.
Publicat: (2000)

Services Marketing: Integrating Customer Focus Across The Firm
per: Valarie A. Zeithaml
Publicat: (2003)

Services Marketing: Integrating Customer Focus Across The Firm
per: Mary Jo Bitner
Publicat: ()

Services marketing : integrating customer focus across the firm 7th ed.
per: Zeithaml, Valarie A.
Publicat: (2013)

Services Marketing : Integrating Customer Focus Across the Firm, 2nd Ed.
per: ZEITHAML, Valarie A.
Publicat: (2000)

Service Marketing; Integrating Customer Focus Across the Firm, 3rd Ed.
per: ZEITHAML, Valarie A.
Publicat: (2003)

Services Marketing : Integrating Customer Focus Across the Firm, 2nd Ed.
per: ZEITHAML, Valarie A.
Publicat: (2000)

Service Marketing; Integrating Customer Focus Across the Firm, 3rd Ed.
per: ZEITHAML, Valarie A.
Publicat: (2003)

Service marketing : integrating cutomer focus across the firm
per: Zeithami, Valarie A., et al.
Publicat: ()

Services Marketing; Integrating Customer Focus Agross the Firm, 4th Ed.
per: ZEITHAML, Valarie A.
Publicat: (2006)

Services Marketing; Integrating Customer Focus Agross the Firm, 4th Ed.
per: ZEITHAML, Valarie A.
Publicat: (2006)

Services marketing: integrating customer focus across the film
per: Valarie A. Zeithaml, et al.
Publicat: (2006)

Delivering Quality Service: Balancing, Customer Perceptions and Expectations
per: Valarie A. Zeithaml
Publicat: ()

Services marketing ed.3
per: Zeithaml, Valarie A.
Publicat: (2003)

Be Your Customer's Hero
per: TOPOREK, Adam
Publicat: (2015)

Incredible Customer Service
per: FREEMANTLE, David
Publicat: (1992)

Best Practices Building Your Business With Customer-focused Solutions Robert Hiebeler, Thomas B. Kelly, Charles Ketteman
per: Hiebeler, Robert
Publicat: (1998)

Indonesia Public Sector Integrity 2009 (KPK)
Publicat: (2013)

Customer focused quality
per: <HINTON, Tom & W. Schreffer>
Publicat: ()

Field Service Management: An Integrated Approach to Increasing Customer Satisfaction
per: Arthur V. Hill
Publicat: ()

How To Be A Profesional Customer Service
per: Budi Haryono
Publicat: (2018)

Integrating inquiry across the curriculum
per: Integrating...
Publicat: (2005)

Delivering Quality Service: Balancing, Customer Perceptions and Expectations
per: Valarie A. Zeithaml
Publicat: (1990)

The influance of marketing mix of service to the customers' decision in using Hasanah Card (BNI Syariah Credit Card)
per: Rapi Bestari
Publicat: (2014)

Bila Suami Istri Bekerja / G. Wade Rowart; Mary Jo Rowart
per: ROWART, G. Wade
Publicat: (1990)

Customer Care Excellence Cara Untuk Mencapai Customer Focus
per: Sarah Cook
Publicat: ()

Customer cafe excellence. : Cara untuk mencapai customer focus.
per: Cook, Sarah
Publicat: (2004)

Jurnal Jo
per: Ken Terate
Publicat: (2019)

Bottom-line call center management : creating a culture of accountability and excellent customer service
per: Butler, David L
Publicat: (2004)

Service - Oriented Architecture. : A Field Guide to Integrating XML and Web Services.
per: Eri, Thomas
Publicat: (2004)

Service - Oriented Architecture. : A Field Guide to Integrating XML and Web Services.
per: Eri, Thomas
Publicat: (2004)