Services marketing ed.3integrating customer focus across the firmValarie A. Zeithaml, Mary Jo Bitner

Services marketing ed.3integrating customer focus across the firmValarie A. Zeithaml, Mary Jo Bitner

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Bibliografski detalji
Glavni autor:	Zeithaml, Valarie A.
Format:	Referensi
Jezik:	Asing
Izdano:	McGraw-Hill 2003
Teme:	SERVICE INDUSTRIES-MARKETING
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