Services marketing ed.3integrating customer focus across the firmValarie A. Zeithaml, Mary Jo Bitner

Services marketing ed.3integrating customer focus across the firmValarie A. Zeithaml, Mary Jo Bitner

Saved in:

書目詳細資料
主要作者:	Zeithaml, Valarie A.
格式:	Referensi
語言:	Asing
出版:	McGraw-Hill 2003
主題:	SERVICE INDUSTRIES-MARKETING
標簽:	添加標簽沒有標簽, 成為第一個標記此記錄!

PINJAM

相似書籍

Services marketing ed.4 : integrating customer focus across the firmValarie A. Zeithaml, Mary Jo Bitner
由: Zeithaml, Valarie A.
出版: (2006)

Services marketing. : Integrating customer focus across the firm.
由: Zeithaml, Valarie A.
出版: (2000)

Services marketing: integrating customer focus across the firm
由: Zeithaml, Valerie A.
出版: (2003)

Services marketing: integrating customer focus across the firm
由: Zeithaml, Valerie A.
出版: (2003)

Services Marketing: Integrating Customer Focus Across The Firm
由: Valarie A. Zeithaml
出版: ()

Delivering Quality ServiceBalancing Customer Perceptions and Expectations/Valarie A. Zeithaml,A. Parasuraman,Leonard L. Berry
由: Zeithaml, Valarie A.
出版: (1990)

Delivering Quality ServiceBalancing Customer Perceptions and Expectations/Valarie A. Zeithaml,A. Parasuraman,Leonard L. Berry
由: Zeithaml, Valarie A.
出版: (1990)

SERVICES MARKETING: INTEGRATING CYSTOMER FOCUS ACROSS THE FIRM
由: ZEITHAML,VALARIE A.
出版: ()

Services Marketing: Integrating customer focus across the firm
由: ZEITHAML, Valarie A.
出版: ()

Services Marketing: Integrating customer focus across the firm
由: ZEITHAML, Valarie A.
出版: (2000)

Services Marketing: Integrating Customer Focus Across The Firm
由: Valarie A. Zeithaml
出版: (2003)

Services Marketing: Integrating Customer Focus Across The Firm
由: Mary Jo Bitner
出版: ()

Services marketing : integrating customer focus across the firm 7th ed.
由: Zeithaml, Valarie A.
出版: (2013)

Services Marketing : Integrating Customer Focus Across the Firm, 2nd Ed.
由: ZEITHAML, Valarie A.
出版: (2000)

Service Marketing; Integrating Customer Focus Across the Firm, 3rd Ed.
由: ZEITHAML, Valarie A.
出版: (2003)

Services Marketing : Integrating Customer Focus Across the Firm, 2nd Ed.
由: ZEITHAML, Valarie A.
出版: (2000)

Service Marketing; Integrating Customer Focus Across the Firm, 3rd Ed.
由: ZEITHAML, Valarie A.
出版: (2003)

Service marketing : integrating cutomer focus across the firm
由: Zeithami, Valarie A., et al.
出版: ()

Services Marketing; Integrating Customer Focus Agross the Firm, 4th Ed.
由: ZEITHAML, Valarie A.
出版: (2006)

Services Marketing; Integrating Customer Focus Agross the Firm, 4th Ed.
由: ZEITHAML, Valarie A.
出版: (2006)

Services marketing: integrating customer focus across the film
由: Valarie A. Zeithaml, et al.
出版: (2006)

Delivering Quality Service: Balancing, Customer Perceptions and Expectations
由: Valarie A. Zeithaml
出版: ()

Services marketing ed.3
由: Zeithaml, Valarie A.
出版: (2003)

Be Your Customer's Hero
由: TOPOREK, Adam
出版: (2015)

Incredible Customer Service
由: FREEMANTLE, David
出版: (1992)

Best Practices Building Your Business With Customer-focused Solutions Robert Hiebeler, Thomas B. Kelly, Charles Ketteman
由: Hiebeler, Robert
出版: (1998)

Indonesia Public Sector Integrity 2009 (KPK)
出版: (2013)

Customer focused quality
由: <HINTON, Tom & W. Schreffer>
出版: ()

Field Service Management: An Integrated Approach to Increasing Customer Satisfaction
由: Arthur V. Hill
出版: ()

How To Be A Profesional Customer Service
由: Budi Haryono
出版: (2018)

Integrating inquiry across the curriculum
由: Integrating...
出版: (2005)

Delivering Quality Service: Balancing, Customer Perceptions and Expectations
由: Valarie A. Zeithaml
出版: (1990)

The influance of marketing mix of service to the customers' decision in using Hasanah Card (BNI Syariah Credit Card)
由: Rapi Bestari
出版: (2014)

Bila Suami Istri Bekerja / G. Wade Rowart; Mary Jo Rowart
由: ROWART, G. Wade
出版: (1990)

Customer Care Excellence Cara Untuk Mencapai Customer Focus
由: Sarah Cook
出版: ()

Customer cafe excellence. : Cara untuk mencapai customer focus.
由: Cook, Sarah
出版: (2004)

Jurnal Jo
由: Ken Terate
出版: (2019)

Bottom-line call center management : creating a culture of accountability and excellent customer service
由: Butler, David L
出版: (2004)

Service - Oriented Architecture. : A Field Guide to Integrating XML and Web Services.
由: Eri, Thomas
出版: (2004)

Service - Oriented Architecture. : A Field Guide to Integrating XML and Web Services.
由: Eri, Thomas
出版: (2004)