Lenskold, J. D. (2003). Marketing ROIthe path to campaign, customer, and corporate profitabilityJames D. Lenskold. McGraw-Hill.
Cita Chicago Style (17a ed.)Lenskold, James D. Marketing ROIthe Path to Campaign, Customer, and Corporate ProfitabilityJames D. Lenskold. McGraw-Hill, 2003.
Cita MLA (8a ed.)Lenskold, James D. Marketing ROIthe Path to Campaign, Customer, and Corporate ProfitabilityJames D. Lenskold. McGraw-Hill, 2003.
Precaución: Estas citas no son 100% exactas.