APA(7版)引用形式

Zeithaml, V. A. (2006). Services marketing ed.4: Integrating customer focus across the firmValarie A. Zeithaml, Mary Jo Bitner. McGraw-Hill.

Chicagoスタイル(17版)引用形式

Zeithaml, Valarie A. Services Marketing Ed.4: Integrating Customer Focus Across the FirmValarie A. Zeithaml, Mary Jo Bitner. McGraw-Hill, 2006.

MLA(8版)引用形式

Zeithaml, Valarie A. Services Marketing Ed.4: Integrating Customer Focus Across the FirmValarie A. Zeithaml, Mary Jo Bitner. McGraw-Hill, 2006.

警告: この引用は必ずしも正確ではありません.