Services marketing ed.4 : integrating customer focus across the firmValarie A. Zeithaml, Mary Jo Bitner

Services marketing ed.4 : integrating customer focus across the firmValarie A. Zeithaml, Mary Jo Bitner

Kaydedildi:

Detaylı Bibliyografya
Yazar:	Zeithaml, Valarie A.
Materyal Türü:	Referensi
Dil:	Asing
Baskı/Yayın Bilgisi:	McGraw-Hill 2006
Konular:	SERVICE INDUSTRIES-MARKETING
Etiketler:	Etiketle Etiket eklenmemiş, İlk siz ekleyin!

PINJAM

Benzer Materyaller

Services marketing ed.3integrating customer focus across the firmValarie A. Zeithaml, Mary Jo Bitner
Yazar:: Zeithaml, Valarie A.
Baskı/Yayın Bilgisi: (2003)

Services marketing. : Integrating customer focus across the firm.
Yazar:: Zeithaml, Valarie A.
Baskı/Yayın Bilgisi: (2000)

Services marketing: integrating customer focus across the firm
Yazar:: Zeithaml, Valerie A.
Baskı/Yayın Bilgisi: (2003)

Services marketing: integrating customer focus across the firm
Yazar:: Zeithaml, Valerie A.
Baskı/Yayın Bilgisi: (2003)

Services Marketing: Integrating Customer Focus Across The Firm
Yazar:: Valarie A. Zeithaml
Baskı/Yayın Bilgisi: ()

Delivering Quality ServiceBalancing Customer Perceptions and Expectations/Valarie A. Zeithaml,A. Parasuraman,Leonard L. Berry
Yazar:: Zeithaml, Valarie A.
Baskı/Yayın Bilgisi: (1990)

Delivering Quality ServiceBalancing Customer Perceptions and Expectations/Valarie A. Zeithaml,A. Parasuraman,Leonard L. Berry
Yazar:: Zeithaml, Valarie A.
Baskı/Yayın Bilgisi: (1990)

SERVICES MARKETING: INTEGRATING CYSTOMER FOCUS ACROSS THE FIRM
Yazar:: ZEITHAML,VALARIE A.
Baskı/Yayın Bilgisi: ()

Services Marketing: Integrating customer focus across the firm
Yazar:: ZEITHAML, Valarie A.
Baskı/Yayın Bilgisi: ()

Services Marketing: Integrating customer focus across the firm
Yazar:: ZEITHAML, Valarie A.
Baskı/Yayın Bilgisi: (2000)

Services Marketing: Integrating Customer Focus Across The Firm
Yazar:: Valarie A. Zeithaml
Baskı/Yayın Bilgisi: (2003)

Services Marketing: Integrating Customer Focus Across The Firm
Yazar:: Mary Jo Bitner
Baskı/Yayın Bilgisi: ()

Services marketing : integrating customer focus across the firm 7th ed.
Yazar:: Zeithaml, Valarie A.
Baskı/Yayın Bilgisi: (2013)

Services Marketing : Integrating Customer Focus Across the Firm, 2nd Ed.
Yazar:: ZEITHAML, Valarie A.
Baskı/Yayın Bilgisi: (2000)

Service Marketing; Integrating Customer Focus Across the Firm, 3rd Ed.
Yazar:: ZEITHAML, Valarie A.
Baskı/Yayın Bilgisi: (2003)

Services Marketing : Integrating Customer Focus Across the Firm, 2nd Ed.
Yazar:: ZEITHAML, Valarie A.
Baskı/Yayın Bilgisi: (2000)

Service Marketing; Integrating Customer Focus Across the Firm, 3rd Ed.
Yazar:: ZEITHAML, Valarie A.
Baskı/Yayın Bilgisi: (2003)

Service marketing : integrating cutomer focus across the firm
Yazar:: Zeithami, Valarie A., ve diğerleri
Baskı/Yayın Bilgisi: ()

Services Marketing; Integrating Customer Focus Agross the Firm, 4th Ed.
Yazar:: ZEITHAML, Valarie A.
Baskı/Yayın Bilgisi: (2006)

Services Marketing; Integrating Customer Focus Agross the Firm, 4th Ed.
Yazar:: ZEITHAML, Valarie A.
Baskı/Yayın Bilgisi: (2006)

Services marketing: integrating customer focus across the film
Yazar:: Valarie A. Zeithaml, ve diğerleri
Baskı/Yayın Bilgisi: (2006)

Delivering Quality Service: Balancing, Customer Perceptions and Expectations
Yazar:: Valarie A. Zeithaml
Baskı/Yayın Bilgisi: ()

Services marketing ed.3
Yazar:: Zeithaml, Valarie A.
Baskı/Yayın Bilgisi: (2003)

Be Your Customer's Hero
Yazar:: TOPOREK, Adam
Baskı/Yayın Bilgisi: (2015)

Incredible Customer Service
Yazar:: FREEMANTLE, David
Baskı/Yayın Bilgisi: (1992)

Best Practices Building Your Business With Customer-focused Solutions Robert Hiebeler, Thomas B. Kelly, Charles Ketteman
Yazar:: Hiebeler, Robert
Baskı/Yayın Bilgisi: (1998)

Indonesia Public Sector Integrity 2009 (KPK)
Baskı/Yayın Bilgisi: (2013)

Customer focused quality
Yazar:: <HINTON, Tom & W. Schreffer>
Baskı/Yayın Bilgisi: ()

Field Service Management: An Integrated Approach to Increasing Customer Satisfaction
Yazar:: Arthur V. Hill
Baskı/Yayın Bilgisi: ()

How To Be A Profesional Customer Service
Yazar:: Budi Haryono
Baskı/Yayın Bilgisi: (2018)

Integrating inquiry across the curriculum
Yazar:: Integrating...
Baskı/Yayın Bilgisi: (2005)

Delivering Quality Service: Balancing, Customer Perceptions and Expectations
Yazar:: Valarie A. Zeithaml
Baskı/Yayın Bilgisi: (1990)

The influance of marketing mix of service to the customers' decision in using Hasanah Card (BNI Syariah Credit Card)
Yazar:: Rapi Bestari
Baskı/Yayın Bilgisi: (2014)

Bila Suami Istri Bekerja / G. Wade Rowart; Mary Jo Rowart
Yazar:: ROWART, G. Wade
Baskı/Yayın Bilgisi: (1990)

Customer Care Excellence Cara Untuk Mencapai Customer Focus
Yazar:: Sarah Cook
Baskı/Yayın Bilgisi: ()

Customer cafe excellence. : Cara untuk mencapai customer focus.
Yazar:: Cook, Sarah
Baskı/Yayın Bilgisi: (2004)

Jurnal Jo
Yazar:: Ken Terate
Baskı/Yayın Bilgisi: (2019)

Bottom-line call center management : creating a culture of accountability and excellent customer service
Yazar:: Butler, David L
Baskı/Yayın Bilgisi: (2004)

Service - Oriented Architecture. : A Field Guide to Integrating XML and Web Services.
Yazar:: Eri, Thomas
Baskı/Yayın Bilgisi: (2004)

Service - Oriented Architecture. : A Field Guide to Integrating XML and Web Services.
Yazar:: Eri, Thomas
Baskı/Yayın Bilgisi: (2004)