Cita APA (7a ed.)

(2005). Six sigma for transactions and serviceParveen S. Goel [et.al.]. McGraw-Hill.

Cita Chicago Style (17a ed.)

Six Sigma for Transactions and ServiceParveen S. Goel [et.al.]. McGraw-Hill, 2005.

Cita MLA (8a ed.)

Six Sigma for Transactions and ServiceParveen S. Goel [et.al.]. McGraw-Hill, 2005.