APA (7th ed.) Citation

Tjiptono, F. (2005). Service, quality & satisfaction Fandy Tjiptono dan Gregorius Chandra. Andi.

Chicago Style (17th ed.) Citation

Tjiptono, Fandi. Service, Quality & Satisfaction Fandy Tjiptono Dan Gregorius Chandra. Andi, 2005.

MLA (8th ed.) Citation

Tjiptono, Fandi. Service, Quality & Satisfaction Fandy Tjiptono Dan Gregorius Chandra. Andi, 2005.

Warning: These citations may not always be 100% accurate.