Laguna, M. (2005). Business process modeling, simulation, and design [ada cd]Manuel Laguna and Johan Marklund. Pearson.
Lua i Stíl Chicago (17ú heag.)Laguna, Manuel. Business Process Modeling, Simulation, and Design [ada Cd]Manuel Laguna and Johan Marklund. Pearson, 2005.
Lua MLA (8ú heag.)Laguna, Manuel. Business Process Modeling, Simulation, and Design [ada Cd]Manuel Laguna and Johan Marklund. Pearson, 2005.
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